Make the return visit the starting point
Map what a returning guest needs to see first: the current loyalty state, an available reward or an offer relevant to the café they are visiting. Define how the app identifies the chosen branch, explains participating locations and shows the campaign terms before the guest visits. A first release can review one campaign across participating and nonparticipating branches. If the immediate need is qualifying purchase events, pending redemption and staff corrections, review that separate integration scope before choosing campaign screens.
