VAT on SaaS subscriptions sold to customers in Italy
Italy's standard VAT rate is 22%, with reduced rates of 5% and 10% and a super-reduced rate of 4%. For business customers in another EU country, the usual rule is the reverse charge: you do not charge VAT and the customer pays it at its own country's rate, although there are several important exceptions. Telecommunications, broadcasting and electronic (TBE) services sold to consumers are taxed in the customer's country, with a EUR 10,000 threshold below which they may be taxed in the seller's own EU country, and the One Stop Shop lets a seller declare that VAT through one EU registration. Whether your product counts as an electronic service is worth confirming with an accountant. We store customer type, country and VAT number on each subscription and the applied rate on each invoice.





